The service contracts will cover all failures that may be caused in Fagor units under contract(*) for a yearly fee of €500 and up per machine.
Service will be performed right at the machine including: equipment used, labor and per-diem (daily allowances).
(*) Failures not due to Fagor products are not covered.
Available for OEMs / Distributors / Users, the service contract will be tailored to the customer:
- Manufacturers / Distributors: Full machine package regardless of its final destination.
- Users: Including those separate Fagor items that may be contracted: CNC / Drives / Motor / Feedback.
Additional advantages of the service contract:
- Priority response time by specialized personnel and original spare parts.
- Additional services included: Datasafe, Telediagnosis, etc.
- Optional periodic software updates on contracted equipment.
- Discounts on worn out items that must be replaced with new ones not included in the contract.
- Discounts on additional preventive services like thermography.
- Offers on hardware upgrades of discontinued equipment.
There is also an option to extend the standard Fagor warranty for as many years as the customer wishes at very competitive prices